Sr. Business Analyst, Digital Transformation & Technology

build solutions that deliver business value.

The ideal candidate will possess a technical background with relevant project, program, or product development experience and be excited to impact systems that directly impact both staff and operators. This role offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. This role's primary location is at Chick-fil-A's Corporate Headquarters in Atlanta, GA.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Serve as a trusted partner to Restaurant Benchmarking and Costing (within Financial Services) in requirements gathering, testing, implementation, and support activities.

• Partner with the Scrum Master and key business stakeholders to commit to work and set the priority of the team.

• Translate and refine complex business requirements into technical specifications, considering how they integrate with other systems.

• Develop deep system knowledge to support core functionality and integrations.

• Work as part of a project team to deliver medium to large projects. May play a significant role in more than one project at a given time.

• Develops and maintains strong and productive relationships with all DTT and business stakeholders.

• May represent the organization to outside organizations or other forums.
  Understand legacy processes and integrations to modernize them with current tools.

Minimum Qualifications

• 1+ years of experience

• Bachelor's degree in Information Systems, Computer Science, Engineering, Or equivalent experience

• Experience working on multiple workstreams at once.

• Experience with system integrations.

• Experience with SQL.

• Experience translating business needs into technical requirements.

• Self-starter who completes responsibilities with minimal supervision.

• Excellent written and verbal communication skills.

• Experience working with data tech stacks like Databricks, DBT, Tableau, and related tools

• Ability to derive clarity from ambiguous business opportunities and needs.

• Proven technical and business acumen; experience with translating needs and requirements between engineering and functional partners.

• Strong analytical and problem-solving skills; ability to manage multiple priorities and meet deadlines.

• Excellent personal and relational intelligence.

• Strong decision-making skills.

• Strong team collaboration skills.

• Pursues continuous improvement and exhibits personal drive for excellence.

• Methodical, investigative, and inquisitive mind and attention to detail.

Minimum Years of Experience

1

Travel Requirements

20%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Major/Concentration

Information Systems, Computer Science, Engineering, or relevant field of study