Sr. Lead Analyst, Throughput Consulting, Restaurant Development

lthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Responsible for the collecting, reviewing, and "coding" of all video footage for all Virtual Film Study engagements

• Applies key learnings and acquired knowledge to advance the level of sophistication and versatility of the film study platform

• Works with multiple consulting groups to present footage, share data, and target opportunities during virtual engagements

• Partners with the consultants to deliver impactful consulting to Operators

• Uphold proactive partnerships with key stakeholders and partners to ensure the program is efficient, impactful, and innovative

• Works with the entire team to integrate changes from on-going growth

• Ensures successful program execution in a virtual environment and in the field

• Regularly "co-pilots" consultations with Operators

• Regularly presents film study findings with key stakeholders on any internal consultations

• Responsible for defining and maintaining all key coding attributes for a sub-specialty area (Drive-Thru, Front Counter, Kitchen)

• Continuously monitors the progress of the program and the progress of the consultants' utilization of the program, helping identify gaps

Minimum Qualifications

• Demonstrated ability to manage multiple projects/engagements with overlapping timelines

• Demonstrated ability to effectively partner with a variety of colleagues

• Ability to execute with excellence and drive for results while valuing relationships

• Desire and demonstrated ability to influence others to accomplish objectives

• Demonstrated mindset to grow, continually learn, and improve both personally and professionally

• Demonstrated ability to think creatively and wired to pursue innovation

• Demonstrated examples of stewardship and budget management

• Strong written and verbal communication skills

• Experience facilitating small groups through discussions

• Experience presenting to cross-functional groups or teams

• Ability to build authentic relationships, including giving and receiving feedback

• Experience using Excel to create analytic tools

• Experience using video player platforms

Preferred Qualifications

• Experience working or facilitating work virtually

• Demonstrated ability to adapt quickly in a dynamic and regularly changing environment

• Experience using ScoreBreak/Sportscode or similar program

Minimum Years of Experience

4

Travel Requirements

40%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Master's Degree

Major/Concentration

Business/Sports Management

Minimum GPA (4.0 Scale)

3.0