Sr. Project Lead, Menu & Packaging

they prepare for and lead rollout recommendations to leadership, inclusive of the Executive Committee.

This individual requires a high-level of self-direction and a proactive mindset that can provide innovative solutions to drive business growth. This individual must be a skilled communicator, lead challenging and tense conversations with grace and authenticity, and have exceptional project management and facilitation skills.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Project Management:

• Support menu and packaging development projects from initiation through launch

• Manage and lead projects effectively and professionally to ensure stakeholders are informed and supportive, and Restaurant Operator and customer expectations are met

• Support Principal Category Leaders, responsibilities include project scope development, category strategy and assessment recommendations, developing project timelines, supporting during project team meetings

• Develop internal and Operator facing communications and presentations

• Collaborate with cross functional partners on annual business planning and budget cycles to ensure initiatives are properly represented

• Exhibit strong people skills and the ability to accomplish work effectively in a multi-functional team environment

Strategy & Development:

• Assist with development of menu items needed for category growth and protect the quality, food safety and market share of each product within your portfolio

• In conjunction with the Principal Category Leader, Culinary Developer and Menu Strategy create a continuous pipeline of new innovations that could be implemented in the chain as menu additions, improvements or replacements

• Understands the relationship between supply chain, distribution, brand, advertising, food and restaurant process

• Manage cross-organizational expectations to evolve the menu strategy to meet the needs of the organization

• Work closely with Supply Chain group to understand preferred supplier capabilities

• Understand specifications and the specification system

Competence Development:

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies

• Actively explore trends to stay abreast of the trends in the marketplace

• Exhibit strong knowledge and awareness of historical and competitive marketplace

• Attend key design development and launch meetings

• Plan and lead the process to staff the menu functions with contract resources, external service providers, and internal staff members

Minimum Qualifications

• Bachelor's Degree

• Minimum Years of Experience: 5+

• Exceptional communication & executive presence skills - written and verbal

• Ability to facilitate large group meetings, think critically, assess risks and tradeoffs, and execute plans

• Demonstrates ability to influence multiple levels across an organization

• Strong interpersonal and communication skills: highly collaborative with ability to build solid working partnerships across functional groups

• Analytical depth and technical expertise in project management, processes, systems and equipment interface

• Demonstrated expertise in the product development process

• Strong relational skills to enable interaction with partners, corporate management, Operators and Restaurant Team Members

• Exceptional planning, organizing and project management abilities

• Proficient in Microsoft Office Tools, Project Management Tools and Windows Operating Systems

• Strong desire to learn industry trends

• Sense of urgency and drive towards decisions

• Highly self-motivated and able to work both collaboratively as well as independently

Preferred Qualifications

• Experience leading work in product development, brand management, consumer packaged goods or related field.

• Restaurant experience (corporate or restaurant level).

• Master's of Business Administration (MBA).

Minimum Years of Experience

5

Travel Requirements

30%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Master's Degree