Associate Business Analyst

ties our size international footprint provides. However, we still maintain a friendly, fun and inclusive environment for all, faces not numbers. We think this helps us give the best to our colleagues and get the best from our team. Here you'll play a vital role supporting the success of complex projects across the globe. Many of our senior leadership team have worked their way up "through the ranks". Their real world learnings and deep understanding directly shape our working environment and culture.

A role you will love

As Associate Business Analyst within the P&E team, you will assist in the day-to-day delivery of high-quality reporting and demand support, ensuring that reports are created on time and that queries are responded to accurately, within the agreed timeframes.

This role will be supporting our internal projects and stakeholders, which requires the ability to understand business problems, assist in formulating solutions, and translating them into technical requirements. The Associate Business Analyst will also help define success criteria and proof of value and effectively manage stakeholders. Additionally, the role includes the creation, maintenance, and delivery of our monthly reports from various sources, aggregating these into packs for our key executives using Power BI.

You will work closely with fellow P&E colleagues and relevant internal stakeholders to help collate and distribute report and demand data, ensuring work is reviewed, actions are completed within strict deadlines and service delivery levels agreed upon. The Analyst will ensure accountability by maintaining transparency in reporting processes and communicating progress effectively, being ready to document and answer FAQs, support improvements in our reporting and demand processes, and support the strategic direction of GIS and the P&E team.

Other key responsibilities will include:

• Creation of monthly/quarterly dashboards or reporting packs for key stakeholders.

• Collate, ingest and maintain key security, demand, risk and training data in our key systems.

• Analysis and corrections of errors/exceptions to ensure that key static data and dynamic data sets are accurate.

• Support other teams in updating, prioritising and maintaining backlog of work items within our demand management system.

• Liaising with internal contributors, customers, operational and support teams to ensure any issues are resolved promptly, providing accurate written or verbal guidance and interpretation to maintain high quality service standards.

• Maintaining effective controls to mitigate risk and ensure compliance to required processes and procedures.

• Assist in maintaining/tracking key initiatives and improvement projects.

• Complete all mandatory, regulatory training and assessments.

What will you bring to the role?

The role requires an understanding of a Cyber Security environment (or similar e.g. IT, Application Development) which can be transferred into our team. Familiarity with tools like Power BI, Power Automate, Power Query, Excel & SQL is essential, with a willingness to learn and develop skills in Azure DevOps and other analytical toolsets.

It would be great if you hold knowledge of demand/backlog workflow tools such as Azure DevOps or Jira and some experience of managing workloads, reporting, and backlog maintenance in these toolsets is preferred.

The ideal candidate will communicate well both verbally and in writing, create accurate and punctual reports, business justifications and cost analysis. You will be able to deliver presentations, share information and ideas with others, have good listening skills, able be confident to voice your opinion, providing constructive feedback in a positive manner.

We are ideally looking for someone with experience of an office based technical work environment, but a keen interest in expanding their knowledge of cyber security is a must.

Key skills you will have:

• Ability to aggregate and apply different reporting methods (i.e., Power BI, DAX) to various collections of data producing dynamic dashboards facilitating self-serve, 24/7 reporting and static PowerPoint reports.

• Experience operating in a global company, in a regulated environment.

• Awareness of project management techniques and methodologies would be advantageous.

• Excellent skills in data analysis, Excel, Outlook (email), Word.

• Demonstrated experience with establishing and supporting stakeholder expectations and communicating effectively with Senior Management.

If you are a self-starter with a passion for security and the ability to think strategically, we want to hear from you!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.