Billing Specialist

h an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change at which we often work.

As an expert in customer service with a focus on attention to detail and time management, this role holder will be the guiding hand as we deliver billing on behalf of our clients.

Some of your key responsibilities will include:

• Post daily client payments, including checks, wires, and credit card transactions.

• Collaborate with internal teams to ensure accurate and timely billing of services.

• Generate invoices on a daily, weekly, monthly, or client-specific schedule.

• Monitor client accounts for non-payments, delays, and discrepancies.

• Follow up on delinquent accounts through calls and emails.

• Investigate and resolve disputed charges and chargeback claims.

What will you bring to the role?

As a Billing Specialist, you'll be a key contributor to our client service delivery, bringing precision, professionalism, and a customer-first mindset. Your ability to manage billing processes, resolve issues, and communicate effectively will directly impact our success and client satisfaction.

Other key skills required for the role include:

• 1+ year of experience in Accounts Receivables and Collections, including invoicing and client relationship management.

• Strong attention to detail and evaluative judgment to resolve billing issues within established policies.

• Excellent verbal and written communication skills, with the ability to handle complex or sensitive client inquiries.

• Proven time management and organizational skills in a fast-paced environment.

• Intermediate proficiency in Excel and basic computer applications.

• High school diploma or equivalent required.

• Ability to work independently while collaborating effectively across teams.

• Fluency in English is required, it would be advantageous to have Spanish language skills too

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The typical base pay range for this role is $38K - $62K USD.This base pay range is specific to these locations and may not be applicable to other locations: California.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.