Client Service Associate

ourselves on our quality service to our large and stable Chinese customers.

A role you will love

With successful establishment of our business in Asia, we are now looking for enthusiastic and dedicated talent to join our client service team in Beijing. This is a rare opportunity that will give you a fantastic exposure to the dynamic and fast-growing business in Asia.

We sincerely welcome those who are interested in financial innovation, have an international perspective and are willing to accept challenges to join us in our efforts to promote the development of China's employee share management plan market and to forge together for the world's top services.

Some other key accountabilities will include:

• Servicing clients' and their employees' daily administrative needs.

• Maintaining, updating and importing employee information held in internal systems and databases.

• Generating reports and reconciliation of accounts and transactions.

• Liaise with trading team regarding clients'/employees' payment enquiries.

• Meet operational requirements and ensure a successful delivery of all levels of operational tasks (e.g. Share release and dividend distribution etc.) to clients.

• Responding to written, emailed and telephone enquiries from clients and their employees.

• Communicate with Brokers, Banks, Share Registrars and Trusts to meet clients' requests.

• Ad hoc tasks as required.

What will you bring to the role?

To be successful in this role you will have excellent multi-task and communication skills, pay attention to details and be initiative.

Some other key skills required for the role:

• Bachelor's degree or above, preferably in Finance, Accounting, Economics or related.

• Customer focused with excellent communications skills.

• Detail-oriented, self-motivated and has a strong sense of responsibility.

• Ability to work independently and collaboratively under work pressure.

• Demonstrate initiative, organizational and time management skills.

• Ability to work in an international environment.

• Proficiency in MS Office. Excellent English required with Cantonese an advantage.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.