Head of IT Delivery

help keep our customers at the forefront of cutting edge digital and print communication practices.

A role you will love.

Reporting to the Head of Technology, you lead a mid-sized team, geographically distributed team responsible for the implementation and continuous technical delivery of our client's inbound and outbound communication needs.

In this role, you will oversee the successful execution of significant client implementations for our Australian business, ensuring projects are delivered on time, within scope and budget, while maintaining high-quality standards.

In addition, you will have the exciting opportunity to manage the delivery of our Inbound communications solution pipeline and provide support to infrastructure and application support teams. This role also involves collaborating with cross-functional teams and leading impactful technical initiatives to drive optimal business outcomes.

If you are passionate about delivering excellence and seeking a dynamic role where you can make a significant impact, this opportunity is tailored for you. Join us in driving success and innovation in client implementations.

Some of your key responsibilities will include:

• Ensure timely and high-quality delivery of implementations within budget and scope

• Perform all functions of HR management functions for staff, including performance evaluation, career development, recruitment, recognition, compensation, and policy compliance

• Prioritise fit-for-purpose implementations that support achieving Customer SLAs in downstream operations

• Drive the actions and measurement of key improvements in implementation methodology to address quality concerns for removal of inefficient processes, balancing quality with speed to market and risk

• Accountable for staff budgets, forecasting, resource utilisation, and estimation processes to optimise operational efficiency

What will you bring to the role?

Critical to your success in this role will be proven strong leadership to effectively position and transform the team to support current and future market needs.

• A tertiary degree in Business, Information Technology, or related discipline

• Proven demonstrated experience

• Proven track record of success in a similar leadership role and size

• Demonstrated experience in effectively engaging with external customers

• Proven ability to lead and mentor technical teams to achieve optimal results

Preferred:

• Previous experience in the Communication Industry

• Experience in digital transformation

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.