IT Support Assistant

re passionate about developing our staff. You will be able to continue to grow and develop within your role.

Interested? Read on to hear more!

A role you will love

Within your role at Computershare, you will be given full training and support, to ensure you are able to do your role to the highest standard.

As part of the IT Support (Client Services) team, you will carefully and promptly plan all activities such as the procurement of technical resources (hardware and people), perform accurate tests of the IT systems, and prepare necessary resources to guarantee the continuity of service.

You will be provided with ongoing support and training monthly, to ensure you can do your role to the highest standard.

You will also have the opportunity to support in the Shareholders' meeting management service.

Some of your key responsibilities will include:

• Hardware management (requesting repair of faulty material, supply of new material, disposal of obsolete/faulty material, purchase of accessories and consumables).

• Analysis and simulation of the various scenarios of the meeting season and planning of the needed hardware.

• On-site inspections of the meeting locations for technical and operational assessments, relations with the fitters and technicians of the Client and/or the owner of the assembly location.

• Drafting of the technical project of the meeting containing the hardware used, the planned LAN scheme and the activity timing.

• Technical and system support before, during and after the meetings.

What will you bring to the role

Within this role, you will be responsible for helping support the client service managers and their teams in the operations area. We are looking for someone who has strong communication skills, can work in a team (with colleagues, suppliers, and customers) whilst also being a strong problem-solvers, and has a high level of stress management and willingness to learn.

Other key skills required for the role include:

• Administration of systems and domains based on Windows Server 2016/2019.

• Knowledge of Active Directory, DNS, DHCP and Group Policy.

• Experience in managing VMware virtualized systems.

• Familiarity with the configuration and management of LAN networks (TCP/IP, VPN, Firewall, switch, router, access point).

• Knowledge of scripting (PowerShell) for the automation of operations.

• Excellent knowledge of English: B2 level or higher.

• At least three years of experience in the sector.

Please note, you will need to hold a driving license and your own car for this role, along with being available for short trips.

Other requirements of the role include:

• Understanding of Windows 10 or higher

• Windows Server 2016 or higher

• IOS Mobile devices

• Microsoft SQL Server

• Sql, Phython, C#, Vb.Net

• General knowledge of the Windows office packages (Excel, Access, Word, PowerPoint, Outlook)

Rewards designed for you

Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards to restaurant vouchers.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.