Key Account Director

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You will be seen as an expert in your field, able to demonstrate and create value for our customers by successful targeted delivery of our services, which will drive value for CCS through retention and growth.

Being a trusted advisor that is seen by both their Clients and CCS as a practised representative who can lead change to drive value, you'll hold responsibility for ensuring all relationships are governed correctly, working closely with senior stakeholders in a uniformed approach.

Managing key account strategies for their clients by creating and maintaining documented plans that are well articulated to establish the current state of the client relationship. Establishing an agreed approach to drive the strategy, resulting in business development that exceeds in year budget and objectives.

Responsibilities will also include hunting new business opportunities - to enable the achievement of core financial objectives - revenue and contribution.

Key Responsibilities

• Manage and or Facilitate Effective Senior Level Relationships, create relationships directly or via the CCS Exec Sponsor or MD.

• Maintain Legal Contract to ensure that the right formal controls are in place for the assurance of secured client relationships / partnerships

• Demonstrate full knowledge and understanding of account commercials, for each allocated account the role holder understands drivers / levers for margin to understand and manage the impact of change

• Initiate and or deliver significant change projects

• Develop our proposition across our existing client base and new business targets

What will you bring to the role?

We are looking for someone who's passionate about client relations and can build relationships easily to allow effective working relationships, coupled with a desire for delivering a quality service.

Key to this role is a need for excellent communications skills, with a high degree of technical accuracy and great competence of interacting at the senior levels. You'll have a professional & courteous manner, able to build relationships and develop rapport and articulate updates and concepts to a wide variety of audiences with conviction and detail.

Excellent organisational skills, being able to deliver within SLA's and strict deadlines, whilst managing multiple complex activities through problem solving skills. Passionate about customer delivery with evidence of championing and maintaining strong delivery to a large client and customer base, whilst handling key objections and challenges with ease. The ability to sell and run deals through a pipeline and report is also a key requirement.

Other responsibilities:

• Business Experience within the wealth sector - wealth insight and understanding around compliance and governance in wealth is a must.

• Able to communicate solutions to clients in a clear, concise and 'Value add' manner.

• Able to look at where improvements need to be made across our service and follow actions through whilst engaging all necessary personnel.

• Proficient in leading / inspiring others.

• Positive, enthusiastic, can-do attitude.

• Strong sales skills and the ability to drive complex deals through.

• Consultative approach to new business sales.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.