Project Manager

rson, you'll engage in lively customer contact-in writing, on the phone, and in person-to ensure every general meeting is a resounding success. This is your chance to manage complex projects, build lasting client relationships, and become an indispensable part of a high-performing team. Here's a glimpse into your core responsibilities:

• Project management: Lead the coordination of general meetings, from creating the initial activity plan with the client to onsite organization at the venue. You will manage the entire information flow from start to finish.

• Client relationships: Act as a key account manager, maintaining regular contact and providing ongoing advice and support to your clients.

• Financial administration: Prepare and manage quotes and invoices for new and existing clients.

• Team collaboration: Support other team members, both in the lead-up to and during the general meetings at the venue.

• Innovation: Contribute new ideas for developing and improving processes.

What will you bring to the role?

You'll be a key player in ensuring our clients receive top-tier service. This role requires a blend of technical expertise, strong interpersonal skills, and a keen eye for detail. While you won't directly manage others, you'll provide vital support and guidance to junior team members, acting as a mentor and coordinating tasks to ensure quality and completion. Your ability to self-manage a demanding workload and resolve client issues with diplomacy will be critical to maintaining our high service standards.

• You are fluent in both German and English at a C1/C2 level (CEFR).

• Problem-Solving: You'll use your technical knowledge and experience to identify and solve problems, guided by established policies and procedures.

• Customer-Centric: Your communication skills will be essential for responding to a range of client queries, from basic to complex, and for handling sensitive issues with tact.

• Collaborative: You can work effectively within a team, supporting colleagues and providing clear communication across departments for projects and continuous improvement initiatives.

• Goal-Oriented: You have a strong grasp of how your work contributes to the team and departmental goals, and you're motivated to achieve them.

• High Standards: You have a keen eye for detail and can self-manage your client inquiries to ensure quality standards and deadlines are consistently met.

• Business Acumen: You're familiar with sales and marketing, our company's products and services, and have a basic understanding of our competitors.

• Proactive: You're willing to support continuous improvement projects and bring new ideas to the table.

Rewards designed for you

Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Health and wellbeing rewards that can be tailored to support you and your family including accident insurance and income protection.

Save for your future. We will support you along your retirement savings journey.

Extra rewards ranging from recognition awards to transport and child allowances.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.