Senior Associate Relationship Manager

Companies (SPCs).

• Profitable maintenance of designated (CPC and SPC) accounts for the up-sell of EIS related products and services, and cross-sell of other CPU lines of business

• Striving for and achieving 100% client retention and increasing profitability per client

• Promoting and assisting clients with new products and services

• Resolves client issues by working with other CPU departments

• Resolves Client and Shareholder inquiries

• Works either interdependently or with Managers, RMs, and ARMs, to ensure proper follow-through of company requests

• Attend shareholder meetings

• Assists in collecting outstanding invoices and aims to achieve corporate-wide Account Receivables standard

• Assists clients with special projects, expediting transfers, problem solving and servicing of shareholder accounts

• Delegate and co-ordinate tasks to the ARMs (as required)

• Effective and consistent use of specific programs and applications in accordance with required guidelines

• Assists Manager in ongoing training and education of ARMs

What will you bring to the role?

• Post-secondary degree or equivalent experience is required

• Strong written and verbal communication skills

• Strong working knowledge of Microsoft Office is mandatory

• Industry knowledge would be an asset

• 2-3 years' experience in the finance industry, preferably with some exposure to security and administration and client services

• Experience within a team role, with a strong commitment to providing superior service to clientele

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 12,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts. We've partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.