Senior Employee Share-Plans Relationship Manager

u will be accountable for building and maintaining relationships with large revenue generating client portfolios, while coaching team members and driving a culture of high performance and quality across the team. The role also requires the ability to navigate the organisation effectively, establish credible relationships with Clients and upsell in both new and existing business.

As a Senior Relationship Manager you will be expected to manage client actions, deliver resolutions to issues through creative solutions and service excellence, as well as meeting your client portfolios expectations and satisfaction.

Key Responsibilities:

• Proactively identify and maximise all existing and new revenue opportunities and associated Earnings before interest, taxes, depreciation and amortization.

• Design, develop, and deliver professional presentations for both internal and external stakeholders.

• Compile and deliver well-structured financial analysis, costings, and identifying trends.

• Support colleagues to ensure completion of core governance and procedures to maintain compliance and regulatory responsibilities.

• Maintain customer information as required for internal analysis.

• Act as a Trusted Advisor and thought Leader for Client Management within the Company, providing subject matter expertise, and upskilling to a range of colleagues.

• Actively identify opportunities for efficiencies, solutions and synergies within the group and wider business.

• Coach and train Client Managers on our products, services, and industry trends

What will you bring to the role?

We're looking for an experienced Relationship Manager with significant commercial experience and ideally with experience of Share-plans products and regulation. You will be commercially focused with business acumen and the ability to recognise levers of profitability and how to best deploy these with new and existing clients. You will be able to drive business development, quickly getting up to speed with the very specialised nature of our product and marketplace.

Working with numerous stakeholders, you will maintain the integrity of our product and resolve conflicting interests when necessary.

Key attributes:

• Experience working within the benefits/Shareplans industry, and applicable portals.

• Results orientated/professional best practice approach

• Highly Analytical and numerate - design costing plans and models

• Significant experience of Project Management and risk management

• Proven experience of negotiation and Influencing skills

• Educated to degree level or equivalent (desirable)

• Institute of Chartered Secretaries Association (ICSA) qualified (desirable)

• Ability to travel will be required in this role.

This is a fantastic opportunity to join an ambitious market leading company with an extensive global footprint, offering excellent progression routes, variety, and plenty of opportunities to upskill yourself. If you're a result driven, seasoned business development or sales professional, comfortable with dealing with experienced company leaders, then this role could be a great fit.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.