#req10266
oducts/platforms.
Maintain operational run book procedures for all production systems and document the knowledge base.
Administer incident management activities (detection, recording, classification, and closure) and provide timely escalations and notifications as required by procedure.
Participate in on-call rotation to respond to cloud-related incidents and emergencies.
Troubleshoot and resolve complex technical issues in a timely manner.
Monitor and optimize cloud infrastructure for performance, cost, and security.
Collaborate with cross-functional teams to troubleshoot and resolve complex cloud-related issues.
Mentor junior team members and provide technical guidance and support.
You've got what it takes if you have: