#req10631
ivables & Advance Collections) including system configuration, solutioning, building POC's, creating documentation, and educating end users about Oracle capabilities.
Collaborate with variety of stakeholders to gather business requirements, design solutions, completing configurations, testing, and deployment.
Design and Implement technology solutions that support Order to Cash processes, integrating systems (Oracle) and CRM platform (Salesforce).
Analyze current processes and implement best practices for efficiency and accuracy.
Ensure accurate data flow between CRM and ERP systems in the O2C process, focusing on data integrity and reporting.
Define data governance policies related to customer orders, billing information, and payment records.
Support high priority deadlines such as Billing and Revenue close activities, and quickly respond and resolve technical issues.
Facilitate cross-departmental meetings to enhance communication and collaboration on O2C initiatives.
Stay updated on industry trends, assessing how they can be applied to improve O2C operations.
Build and manage relationships with internal customers and stakeholders by increasing and sharing the understanding of the systems while proactively identifying system improvements.
Manage, plan, and execute small to medium sized projects and contribute to determining feasibility of goals/objectives.
Demonstrates the ability to work independently and effectively.
Educate end users on Oracle capabilities
Offer ongoing support to users, resolving any issues related to O2C systems and processes.
Write SQL queries to troubleshoot and create ad-hoc reporting as needed.
Knowledge, Skills andAbilities / Competencies (REQUIRED)
Over 8 years of techno-functional experience with Oracle Cloud ERP
Minimum 6+ years' Experience in the Oracle OTC Modules: Subscription Management, Revenue Management, Accounts Receivables & Advanced Collections
Desired experience and understanding integrations between CRM (Salesforce) and Oracle ERP Cloud including making REST and SOAP calls, creating OTBI reports, FBDI File Uploads, and extracting ERP Cloud data using BIP reports.
Familiarity with integration tools such as Mulesoft, Oracle Integration Cloud (OIC) or other middleware solutions for smooth data flow between applications.
Demonstrated experience in writing SQL queries and understanding of backend table structures.
Ability to configure the Oracle Cloud Applications to meet business requirements and document application set-ups.
Highly organized with an ability to multi-task and work to deadlines under pressure
Strong analytical and problem-solving skills.
Demonstrated experience in successful implementation of technology solutions.
Demonstrated strong and effective verbal and interpersonal communication skills in a large, global diverse team.
Strong understanding of Finance and Accounting concepts and terminology
Experience working collaboratively with a wide variety of stakeholders.
Certification in Oracle ERP Cloud O2C modules (strongly preferred)
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