#req9302
e provide the relevant information & analysis for further Support levels
Participate in testing of new functionalities and other activities leading to better customer experience in collaboration with teams internally
Collaborate with other technical teams on case resolution
You've got what it takes if you have...
Fluency in written and spoken English and French
Experience in Customer Support
Excellent written and verbal communication skills as well as active listening skills
Flexibility, ability to change priorities quickly and capacity to handle multiple tasks
Analytical and technical skills
Effective time management skills
Nice to have: