Senior Account Manager

Cornerstone OnDemand

4.6

United States (Remote)

Ranked as one of the Best Tech Companies for Women in 2023

4.6/5 in overall job satisfaction

4.7/5 in supportive management

90% say women are treated fairly and equally to men

97% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

We offer Wellbeing Days (paid days off during the months of July, August, and September) so our people can focus on their wellness.

The Cornerstone Family First Initiative is a one-time initiative covering reimbursement for some out-of-pocket fertility expenses.

Full-time Cornerstars may be eligible for tuition reimbursement to support personalized learning and growth.

#req10206

challenges and aligning Cornerstone's products and services to create high-value, tailored solutions.

Build and expand relationships at all levels within customer organizations, establishing a robust and influential presence.
Collaborate across internal teams to deliver outstanding service quality and drive the highest levels of customer satisfaction.
Partner effectively with cross-functional teams, including Pre-Sales, Professional Services, Customer Success, and Product, to deliver cohesive and impactful sales strategies.
Travel as needed (up to 30%-50%) to engage with customers, present solutions, and strengthen relationships.
Become an expert in the Integrated Learning and Talent Management industry, Cornerstone's application suite, and the business processes it supports.

You've got what it takes if you have/are...

A minimum of 5+ years of experience in customer-facing roles such as account management, project management, consulting, or enterprise sales, with strong technical and business process acumen.
Demonstrated success in managing complex enterprise relationships and achieving sales or growth targets.
Strong sales and negotiation skills, with the ability to collaborate effectively within a team-selling environment.
A results-driven approach with an entrepreneurial mindset and a passion for exceeding customer expectations.
Excellent customer service abilities and a proactive, positive attitude to build trust and commitment with enterprise clients.
Willingness and ability to travel up to 30%-50% as required to meet business and customer needs.
Fluency in English and local languages (additional languages are a plus).
The professional maturity and organizational skills to prioritize tasks, work independently, and effectively engage with both technical and business stakeholders.