Senior Partner Operations Manager

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• Contribute to long-term partner ecosystem planning, including segmentation, coverage models, and investment priorities.

• Lead components of annual planning processes, including target-setting, performance tracking, and reporting.

Programs, Governance & Operations

• Help design and evolve partner programs, incentives, and operational frameworks aligned to Cornerstone's GTM strategy.

• Build and manage operating rhythms that bring visibility, alignment, and predictability across global partner motions.

• Collaborate and guide the design, development, and deployment of an optimized PRM process and system

• Work with Finance and Sales Operations to improve partner forecasting, data accuracy, pipeline hygiene, and performance reporting.

Cross-Functional Leadership & Execution

• Serve as an operational thought partner to the Partnerships leadership team, connecting insights across cross-functional teams.

• Support key initiatives that enhance partner experience, improve partner performance, and drive ecosystem revenue.

• Develop data-backed insights, dashboards, and recommendations to guide leadership decisions and resource allocation.

You've got what it takes if you've got...

• 5+ years of experience in partner strategy, channel operations, GTM strategy, or similar roles within a SaaS environment.
• Experience with multiple SaaS ecosystem routes-to-market and channel models, such as resellers, GSIs, marketplaces, and technical partnerships.
• Demonstrated ability to build or improve partner operating mechanisms, program structures, and governance processes.
• Strong analytical and problem-solving skills with experience turning data into actionable insights.
• Demonstrable experience with partner engagement and management processes and systems, such as Salesforce and Zinfi
• Excellent communication and stakeholder management skills across regions and functions.
• Comfortable working in a fast-paced, global environment and balancing strategic and operational responsibilities.
• Must be based in the United States; Eastern Time Zone preferred to support collaboration with GTM leadership in the United State and Europe.