Senior Strategic Consultant

Cornerstone OnDemand

4.6

(93)

Hyderabad, India

Why you should apply for a job to Cornerstone OnDemand:

Ranked as one of the Best Tech Companies for Women in 2023

4.6/5 in overall job satisfaction

4.7/5 in supportive management

90% say women are treated fairly and equally to men

97% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

We offer Wellbeing Days (paid days off during the months of July, August, and September) so our people can focus on their wellness.

The Cornerstone Family First Initiative is a one-time initiative covering reimbursement for some out-of-pocket fertility expenses.

Full-time Cornerstars may be eligible for tuition reimbursement to support personalized learning and growth.

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Position summary

Customer Officer's organization, and the Services team. This role will work closely with customers and other internal teams to execute strategic initiatives to drive platform usage, customer satisfaction, reinforce Cornerstone's commitment to a culture of customer centricity and drive customer retention.

In this role you will:
• Develop marketing strategies aimed at boosting end-user adoption, engagement, and retention rates on our learning platform.

• Develop and implement comprehensive marketing & communication strategies to enhance platform visibility and drive usage.
• Identify marketing trends and stay up to date with social media practices that help in creating engaging experiences for users.
• Collaborate with customers to align marketing initiatives with their overall objectives.
• Craft compelling and consistent messaging across various channels to effectively communicate the value proposition of the platform.
• Conceptualize impactful launches and other online & offline initiatives that build a strong brand voice among the platform users.
• Offer consulting services to customers on an ongoing basis and proactively deliver effective solutions.
• Plan targeted campaigns across different communication channels like email, mobile push notification, web pop-up etc., using CRM tools.

You've got what it takes if you have ...

• 8+ years of experience in consulting and/or marketing strategy.
• MBA or other graduate degree from an A-grade institute.
• Creative mindset, strong marketing and copy-writing skills.
• Experience in independently leading projects and coordinating cross-functional teams to achieve results.
• Ability to manage multiple projects and priorities simultaneously and respond to rapidly changing priorities and tasks.
• Professional presence - excellent communication, presentation, and consulting skills.
• Analytical with high attention to detail, excellent organizational skills and strong follow-up to meet expectations and deadlines.
• Technical acumen; while not a technical/engineering role, the ability to understand and confidently communicate about technical topics is an asset.
• Process improvement, efficiency finding, problem-solving mindset and creative thinking.
• Ability to influence and build credibility and trust across the organization and with customers

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