Service Solutions Manager

Cornerstone OnDemand

4.6

(93)

Multiple Locations (Remote)

Why you should apply for a job to Cornerstone OnDemand:

  • 4.6/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 90% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We offer Wellbeing Days (paid days off during the months of July, August, and September) so our people can focus on their wellness.
  • The Cornerstone Family First Initiative is a one-time initiative covering reimbursement for some out-of-pocket fertility expenses.
  • Full-time Cornerstars may be eligible for tuition reimbursement to support personalized learning and growth.
  • #req10235

    Position summary

    nd technical aptitude, who can partner with its sales peers in all pursuits.

    In this role you will...

    • Participate in Sales Pursuits
      Partner with the Cornerstone Sales on net new software deals to define solution architecture, define implementation strategy and position Global Services' approach/methodology as a competitive differentiator in order to help win deals.

    • Partner With Sales
      Be the trusted advisor to Cornerstone Sales and Solution Consulting to develop optimal implementation strategies that win deals and create maximum value for customers.

    • Create & Deliver Sales Presentations
      Create and deliver compelling sales presentations and proposals that are tailored to address the unique needs of a customer that showcase the value and benefits that Global Services will bring to their business.

    • Recommend Services to Customers
      Work with customers to understand their underlying business objectives and talent strategies in order to recommend services that align and support their business objectives.

    • Scope Projects
      Via consultative conversations with customers, gather detailed business requirements needed for accurately scoping/pricing consulting work.

    • **Determine Technical Approach
      **Based upon customer's technical requirements, collaborate with cross-functional teams to select and/or design the best integration technology and methodology for customer.

    • **Write and Negotiate Contracts
      **Write and deliver detailed customer statements of work/service contracts. Negotiate service contract pricing and terms and overcome objections/challenges to close deals effectively.

    • Maintain Product Mastery
      Develop a deep understanding of the Cornerstone applications and our competitive market to effectively position the value of Cornerstone solutions and services.

    • Answer Questions During Sales Cycle
      Support prospect/customer questions throughout the sales cycle as it pertains to implementation processes and integrations capabilities.

    • Sell Services into Existing Accounts
      Develop and manage service sales campaigns in existing accounts.

    • Manage/Exceed Sale Goal
      Build and manage a pipeline of opportunities to meet and exceed your sales goal.

    You have what it takes if you are / have

    • Bachelor's degree or related experience,5+ years consulting with SaaS-based technology OR selling consulting/professional services

    • Sales and Business Acumen: gathering business requirements from customers, Developing trusted advisor relationships with customer, creating strategic partnership with sales to drive service sales growth, looking for opportunities in existing accounts

    • Ability to present complex technology concepts and resolutions to C-Level Executives in a digestible way

    • Outstanding service-orientation and strong interpersonal skills that create positive relationships with colleagues, clients and partners

    • Great presentation and communication skills

    • Team player, with self-starter attitude

    • Passion for multi-tasking between multiple customers and tasks

    • A proven ability to work in a diverse, fast paced environment calmly and methodically

    • Ability to think thru/architect high-level solutions based upon customer requirements

    • Fluency in English and Spanish. Additional languages will be appreciated (Italian)

    • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

    • Consideration for privacy and security obligations

    Extra dose of awesome if you have

    • Working knowledge of Talent Management best practices

    Why you should apply for a job to Cornerstone OnDemand:

  • 4.6/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 90% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We offer Wellbeing Days (paid days off during the months of July, August, and September) so our people can focus on their wellness.
  • The Cornerstone Family First Initiative is a one-time initiative covering reimbursement for some out-of-pocket fertility expenses.
  • Full-time Cornerstars may be eligible for tuition reimbursement to support personalized learning and growth.