Strategic Consultant

Cornerstone OnDemand

4.6

(93)

Mumbai, India

Why you should apply for a job to Cornerstone OnDemand:

Ranked as one of the Best Tech Companies for Women in 2023

4.6/5 in overall job satisfaction

4.7/5 in supportive management

90% say women are treated fairly and equally to men

97% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

We offer Wellbeing Days (paid days off during the months of July, August, and September) so our people can focus on their wellness.

The Cornerstone Family First Initiative is a one-time initiative covering reimbursement for some out-of-pocket fertility expenses.

Through Maven, we provide 100% free coaching and personalized support for those navigating mid-life and menopause.

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Position summary

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Act as a strategic advisor to customers, helping them develop and execute adoption and engagement strategies tailored to their business goals.
Partner with customer stakeholders to identify challenges and implement solutions that drive sustained usage and learner engagement.
Provide ongoing consulting services to optimize the user experience and ensure long-term platform success.
Adoption & Engagement Initiatives
Design and implement marketing and communication strategies that boost user adoption and retention.
Develop and execute launch campaigns, engagement programs, and content strategies that create excitement and sustained interaction on the platform.
Craft compelling messaging across multiple channels (email, push notifications, web pop-ups, social media) to drive engagement and reinforce value.
Customer Success & Retention
Work cross-functionally with internal teams to align adoption strategies with overall customer success objectives.
Use data and analytics to track user behavior, measure engagement effectiveness, and make data-driven recommendations.
Stay informed on industry trends and best practices to continuously enhance customer engagement strategies.

You've Got What It Takes If You

4 years of experience in strategic consulting, customer success, or marketing strategy with a focus on user adoption and engagement.
Strong ability to develop and execute engagement campaigns that drive measurable user adoption and retention.
Exceptional communication, presentation, and consulting skills to influence customers and internal stakeholders.
Proven experience in managing multiple projects, coordinating cross-functional teams, and adapting to shifting priorities.
A data-driven mindset with the ability to translate insights into actionable strategies.
Creative problem solver with a passion for improving customer experiences and digital adoption.
Technical acumen-while not an engineering role, the ability to understand new-age technologies is an asset.
MBA or equivalent advanced degree preferred

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