Customer Solution Partner - 10430

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The Impact of a Customer Solution Partner at Coupa:

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa's approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

What You'll Do:

• Identify & qualify new service opportunities in close collaboration with Account Managers and Sales.

• Develop scalable, value-driven solutions that address key client pain points.

• Engage actively in sales cycles, from pipeline building through to closing Coupa service deals.

• Design, estimate, and scope engagements either directly or via partners aligned to client needs.

• Provide continuous feedback to the Solution Delivery Team to refine and customize service offerings.

What You Will Bring to Coupa:

• Collaborated effectively across US and European teams

• Proven sales experience in consulting projects, solutions, or managed services within a Software/SaaS environment, ideally with procurement/accounting expertise.

• Experienced in managing global service engagements, with a track record of success engaging executive and C-level stakeholders.

• Relationship-builder across all levels, with credibility working closely with customers, partners, and internal teams.

• Structured and solution-driven, with strong sales outcomes and proficiency in tools like Salesforce, Excel, Word, OpenAir (or similar).

• Positive, growth-oriented mindset, resilient, collaborative, and always eager to learn and evolve in a fast-paced industry.

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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

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