Sr. DevOps Engineer, Observability - 10058

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The Impact of a Sr. DevOps Engineer, Observability to Coupa:
Joining the team as a Sr. DevOps Engineer on the Observability team will provide you the opportunity to make a huge impact in a high growth company. We are seeking a highly skilled and experienced Senior DevOps Engineer to join our team, focusing on the critical area of Observability. In this role, you will be instrumental in designing, implementing, and maintaining our observability strategy, ensuring we have deep insights into the performance, health, and behavior of our systems and applications. You will leverage your expertise to build and improve monitoring, logging, and tracing solutions, empowering our teams to proactively identify and resolve issues, optimize performance, and deliver a seamless user experience.

Coupa operates an open and autonomous work culture, where employees are challenged and critical thinking is encouraged. We operate an inverted organization structure, meaning we support our employees, not manage them. This is core to our culture and we do everything we can to foster an entrepreneurial spirit within our team as we strive for personal and organizational excellence.

What You'll Do:

• Support the implementation and migration to a consolidated observability platform for a massive-scale public cloud environment from a metrics, logs, and transaction tracing perspective

• Collaborate with teams across Coupa to instrument system, application, and business KPI monitoring, custom dashboards, and alerts

• Onboard complex data sources to an Observability tool

• Ensure that teams define alerts that are understandable, actionable, and enriched

• Contribute to creating and publishing standards/best practice documentation for monitoring and alerting

What you will bring to Coupa:

• 5+ years of experience in a DevOps or related role, with a strong focus on observability.

• Have previous experience with large-scale web operations

• Be competent in Ruby, Go, Java, Python, or an equivalent programming language

• Have worked with some of the following key technologies: New Relic, Prometheus, Influx, Grafana, Telegraf, statsd, Elasticsearch, Logstash, Kibana, Open Telemetry, Data Dog, Dynatrace

• Has 2+ years of experience with cloud technologies using AWS or Azure

• Have experience building & running modern full-stack cloud applications using public cloud technologies (AWS, Azure, GCP)

• Experience in creating custom dashboards, providing health and performance reports, creating alerts

• Be experienced with Chef, Ansible, or other configuration management tools

• Have a solid understanding of networking systems and protocols

• Be confident in your ability to own and deliver projects and issues to resolution using Agile methodologies and demonstrate a definite bias for action and focus on results

• Be an excellent communicator and cross-team collaborator

• Have a passion for solving problems

• Has a degree in Computer Science, Computer Engineering or equivalent with 4+ years of professional experience

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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

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