Sr. Solution Manager - 11092

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The Impact of a Sr. Solution Manager at Coupa:
Seasoned professional services leader driving consultative, project-oriented implementations for global enterprises, specializing in Coupa and source-to-pay solutions. Proven track record in leading high-performing teams, managing complex projects, and partnering with customers to deliver successful, fast-paced software transformations. Skilled at solving challenging business problems, building strong client relationships, and guiding workshops and implementations to achieve strategic outcomes.

What You'll Do:

• Lead professional services projects for global enterprises, acting as the Solution Manager and design authority to ensure continuity across platform functions and solution architects.

• Own the overall implementation design, promoting industry and technology best practices while driving key decisions, project artifacts, and progress.

• Partner with Engagement Managers and project managers to provide design leadership, accountability, and a strong customer success presence.

• Build and maintain strong relationships with customer stakeholders, guiding discussions toward strategic business needs rather than basic features.

• Develop, coach, and mentor consulting talent, continuously deepening Coupa and source-to-pay expertise across the full lifecycle.

• Collaborate with product management and documentation teams, follow the Coupa implementation methodology, and work effectively both independently and in team environments, on- and off-site.

What You Will Bring to Coupa:

• Proven experience managing professional services teams or leading consulting projects, with 7+ years in a consultative, project-oriented environment.

• Strong background in Coupa products and source-to-pay, with prior senior consulting experience in competing platforms (e.g., Ariba, Ivalua, Jaggaer, GEP).

• Demonstrated ability to succeed in a fast-paced environment with a strong team-first mindset and focus on customer success.

• Solid understanding of project management principles supporting software implementations and business transformations.

• Exceptional problem-solving skills, including simplifying complex business challenges, applying decision frameworks, and guiding teams to effective solutions.

• Excellent client management, communication, and facilitation skills, including delivering software demonstrations, building workshop plans, and leading workshops to successful outcomes.

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