Technical Architect - 10240

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The Impact of a Technical Architect at Coupa:

As a Technical Architect at Coupa, you will collaborate with our Customers, Partners and internal Product Management teams to implement cutting-edge solutions for our customers. Your expertise and experience will be crucial in integrating technologies into the Procurement, Supply Chain, and/or AP Automation domains, enabling our teams to manage the successful delivery of integration projects at Coupa effectively.

What You'll Do:

• Serve as a Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement.

• Collaborate with senior management teams to influence strategies, decisions, and the impact of Coupa implementations.

• Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support.

• Manage escalations and work with project managers to meet project timelines and quality standards.

• Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design.

What You Will Bring to Coupa:

• Self-starter with experience at scale, focused on the value of technical services in delivering customer success.

• 2+ years of experience in integration technologies for customer success in Procurement/AP Automation

• Hands-on experience architecting large-scale integrations with ERP systems (SAP, PeopleSoft, ORACLE, Netsuite) and working with integration technologies like sFTP, RESTful APIs, and SOAP.

• Experience in Finance and Procurement functional areas (e.g., Procure to Pay, Accounts Payable, Expenses) and ERP integration domain knowledge.

• Strong communication skills in English and Spanish, with familiarity in AWS or other cloud hosting stacks and a Bachelor's Degree in Computer Science (or equivalent).

Preferred But Not Required

• Proven hands on experience integrating with external supplier systems using standards like EDI, cXML etc

• Middleware Experience - IBM / TIBCO / SAP PI PO / ORACLE / Boomi

• Programming Language Experience - Ruby / Java / .NET

• Proficient with SQL and fundamental relational database concepts

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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