Workplace Manager - 11069

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The Impact of a Workplace Specialist at Coupa:

The Workplace Specialist (facilities manager) is responsible for overseeing the day-to-day workplace operations of our Coupa Dublin facility to ensure operational effectiveness and efficiency as well as a satisfied and engaged employee workplace experience.

What You'll Do:

• Manage special projects related to process improvement, green initiatives, and events

• Establishes new and updates existing policies and procedures as we continue to scale and grow to ensure the effective and safe operation of the facility

• Manages the daily ticketing requests, complaints, and queries of Coupa Employees, including the senior leadership level, to ensure quality service

• Coordinates with IT and HR during provisioning and de-provisioning of employees

• Serves as the Workplace Operations point-of-contact, especially for special events

• Supports other offices

• Manages reconciliation of billing and budget

• Manages vendors and landlords to include monitoring and reporting of Budget, development of RFPs (request for proposals from vendors) e.g Janitorial, Engineers, Landlord, leases

• Supports internal communications for all things related to the physical building.

• Maintains inventory of all furniture, appliances, fixtures, AV equipment, etc.

• Oversees the routine maintenance and service of furniture, appliances and physical structures

• Conducts routine inspections of all workstations, conference room furniture and common spaces to ensure cleanliness and proper layouts are maintained and conducts safety inspections and audits

• As necessary, constructs, troubleshoots or makes minor repairs to furniture, appliances, fixtures, etc.

• Manages and enforces the facilities' emergency response plan

• Monitors the safety of the physical space

• Monitors building access control

• Serves as the first responder to physical space challenges

• Partners with security

• Ensures health and safety procedures are up-to-date

What You Will Bring to Coupa:

• Bachelor's degree preferred (not required)

• 5-6 years of customer and facilities management experience

• Experience in an office environment required

• Facilities maintenance experience required

• Enthusiasm, leadership, and the ability to thrive in a fast-paced environment

• Excellent verbal and written communication skills

• Ability to work effectively with vendors and property managers to achieve results and solve problems quickly and efficiently

• Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint, Smartsheet)

• Experience with CRMs a plus

• OSHA certification required or relevant for that country

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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