Epic Clinical Radiant - Cupid

ptimization requests and ensure that the team follows them.

• Responsible for work assignment & prioritization across shores and perform estimations

• Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture.

• Develop solutions following established technical design, help shape requirements; and resolve ambiguities

• Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership.

• Owns and drives governance on processes and compliance

• Anticipates, prepares, and escalates upcoming issues/risks

• Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members.

• Design templates or scripts to automate everyday developer or operations functions.

• Lead problem management to reduce recurring incidents and identify improvement opportunities.

• Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams.

• Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application

• On an as-needed basis, provide on-site support within the organization

• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

The Team

The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core of our client's business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.

Qualifications

Required

• Must have a current Epic Radiant & Cupid Certification

• 6-10 years of recent experience on Epic Radiant & Cupid Support & Maintenance

• Experience of leading a team with 10 members or more.

• Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting

• Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts.

• Ability to identify team members and quickly ramping up teams for small to medium sized projects.

• Ability to develop and maintain documentation of business processes /system enhancements.

• Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills.

• Proactive drive on improvement and innovation ideas

• Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience

• Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

• Limited Sponsorship: Limited immigration sponsorship may be available.

Preferred**:**

• Knowledge and experience working with Microsoft Office tools
• Ability to follow engagement specific project delivery processes
• Experience working on agile development teams (ideally leveraging Scrum or Kanban)
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations