GPS Operations Transformation - Healthcare Quality Operations Lead

sformation offering transforms our clients' core business operations. We advise, design, implement, and deploy solutions that are focused on "heart of the business" issues across client organizations. Using deep sector knowledge and program management skills, we work alongside our clients to implement industry leading practices and manage their most important projects.

Work You'll Do:

• Monitor performance of the Quality Program; assist in developing and implementing process improvement initiatives

• Assist in establishing and implementing operational policies, practices, and initiates to support reviewers in completing quality review

• Follow all process and procedures related to program operations and safeguarding personal information

• Provide leadership, mentoring, and coaching to quality reviewers

• Assist in assigning work to team members and monitoring completion

• Disseminate information regarding program operations, best practices, and standards to team members

• Provide consultation and coaching for complex reviews that are escalated from team members

• Responsible for verifying the completeness and accuracy of documentation to be submitted

Standard Requirements:

• Bachelor's degree

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Ability to travel up to 25%

• Public Trust Clearance or ability to obtain

Preferred:

• Specialized medical training (e.g. Licensed Practical Nurse, Physician Assistant, Registered Nurse, scribe)
• 3+ years of daily Operations Management experience
• 2+ years of Federal Health experience
• Minimum of 2 years' experience supporting Quality Assurance or Training Teams
• Coaching and Mentor experience
• Exceptional communication skills
• Ability to work in an Ambiguous and fast-paced environment
• Comfortable with new technology systems
• Process Improvement experience
• Quality Assurance experience