#153030
ractice setting; assists Practice Management and staff in attaining best practice workflows and modifies workflows as necessary to ensure best result for the practice
Collaborates with practice leadership in evaluating clinical and business functions and use of clinical/ business technologies; oversees action plans for improvement
Identifies metrics and reports needed to measure utilization and adoption; identifies knowledge and skill gaps of end-users. Prioritizes knowledge deficits and establishing action plans for improvement; collaborates with Practice champions and sets-up forums to share best practices
Manages and tracks progress of the practices to ensure sustainability of best practices; identifies risks to success and develops strategy to resolve issues
Provides feedback to Transformation Team on opportunities to improve the transformation process as well as lessons learned; participates in process improvement initiatives utilizing tools such as Six Sigma, Lean and Fast Track Decision Making
Works with Practices to identify opportunities to improve the technology product, enhance applicability and efficiency; compiles, forwards, and establishes communication process for the Practices(s) and team regarding issues, enhancement requests, additional content requests and interface and integration requests
Identifies the needs of the users and collaborates with Educators to develop educational programs and curriculum focused on optimizing clinical and business technologies
Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
The Team
Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.
Our operate services within CTO include:
Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products
Qualifications
Required
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
3+ years of experience with hospital clinical applications experience and medical terminology.
Experience with Patient Care Systems/Oncology include: PCS Module Access, Assessments, Interventions, Standard of Care, Care Plans with Outcomes, Status Boards, PCS Rules, PCS Clinical Notifications, PCS Query Links, BMV/Emar
Experience with Oncology Module includes: ONC Modules Access, Treatment Plans, Status Boards
Collaborates with practice staff, physicians and others involved in the care of the patient to ensure best practice workflows
Ensures adoption and optimization of essential operational/ business functions (i.e. registration, billing, insurance, reporting, etc.) and technologies to support these functions and sustain initiatives within the practice
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Role is remote
Preferred