Senior One Team Ambassador - Cleveland

pantry management, A/V troubleshooting, and other office services/daily in-office support needs

• Supporting day-of execution for meetings and events including coordination with team/vendors, last-minute logistical needs, ensuring effective set-up/execution of event, and providing course correcting instructions/directions, when needed

• Maximizing work and meeting space utilization by supporting the reservation and meeting space management process working with customers and the team to effectively use office space, including addressing space conflicts and negotiating space needs

• Managing and fostering relationships with customers, teams, vendors, and other key stakeholders through effective communications, collaboration, and engagement with a purpose to deliver a "best in class" experience

The team

At Deloitte, the internal operations team provides a full range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric "experience" for our Deloitte professionals, clients, and guests.

Qualifications

Required:

• Minimum of 3 years of related hospitality or office support experience in a corporate, hospitality, service-oriented, or customer-centric environment

• Strong technical skills, including proficiency in Microsoft Office

• Effective problem-solving and negotiation skills

• Ability to work occasional overtime

• Ability to lift to 25 lbs.

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Associate/bachelor's degree

• Advanced experience in Microsoft Office applications

• Hospitality/corporate background with a focus on meetings and events

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