Business Operations Manager I - PMO

thinkers dedicated to the success of our organization.

Job Duties and Responsibilities

The Business Operations Manager I, PMO will oversee a team of Project Managers, ensuring effective management of projects related to onboarding new business partners and coordinating installation jobs for technicians. Key responsibilities include supervising and mentoring the project management team, monitoring progress and performance, communicating with stakeholders, and ensuring timely project delivery.

Key Responsibilities:

• Direct responsibility to a business portfolio

• Ensure team members are effectively allocated to projects, fostering a balanced workload and promoting professional development

• Proficiency in mentoring and coaching team members to develop their skills and enhance performance

• Conduct and guide a team on performing cost-benefit analyses, enterprise ROI metrics and apply insights into project planning and execution

• Monitor project progress, identify potential issues, and implement solutions to keep projects on track

• Maintain and ensure accurate and up-to-date project documentation among Project Managers

• Oversee the planning, execution, and delivery of projects related to onboarding new business partners and installation work

• Acts as a liaison between business operations, internal, and external teams to ensure successful project completion

• Facilitate communication with executive leadership and project stakeholders to ensure alignment with project and organizational goals

• Act as a business owner by fully owning and taking accountability for projects from initiation to completion, displaying a curiosity for detail and thorough understanding of all aspects to drive successful outcomes

• Promote transparency and openness in communication, ensuring all project updates and challenges are shared clearly and promptly with project team members and stakeholders

• Utilize interpersonal skills to navigate complex situations, resolve conflicts, and facilitate productive discussions

• Build and maintain lasting relationships with customers, team members, stakeholders and sponsors

• Embrace new opportunities while critically evaluating requests to ensure the most effective solutions are implemented, aligned with an agile approach

• Drives continuous improvements throughout the organization

Skills, Experience and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor's degree or 5 years of related experience, or equivalent combination

• 2 to 4 years of experience in project management, with at least 1 year in a supervisory or leadership role

Skills and Qualifications:

• Experience with business and project management tools, procedures, and methodologies

• Excellent communication skills and ability to effectively interact with customers and leadership

• Experience with mentoring and team building

• Excellent oral and written communication skills to include the ability to interact effectively with customers at all levels including senior executives

• Experience with analytical reporting, data analysis, troubleshooting, and making recommendations based off of gathered information

• Natural curiosity to explore complex problems and offer well-thought out solutions

Salary Ranges

Compensation: $87,000.00/Year - $103,400.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan. All benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.