Trainer II (Experienced Technical Trainer)

es**

The Technology Installation Instructor delivers training and development programs designed to meet organizational needs for Satellite Installation Technicians. The Instructor is accountable for the successful onboarding of new-hire technicians, so that they may exceed customer expectations for workmanship and service.

Key Responsibilities:

• Partners with training management to identify specific opportunities and skills requiring employee improvement, such as a better understanding of policies, procedures, regulations, technologies, and customer relations

• Follows pre-determined teaching outlines on instructional methods such as individual education, group instruction, lectures, demonstrations, and workshops

• Utilizes teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials

• Executes testing and evaluation procedures to be used at the completion of courses

• Conducts training sessions covering specified areas such as satellite TV installation, on-the-job training, customer service, sales techniques, health and safety practices, promotional development, home entertainment installation, broadband Internet installation, and network security

Skills, Experience and Requirements

Education and Experience:

• Bachelor's degree or one year of related experience preferred but not required

Skills and Qualifications:

• Ability to effectively interact with all levels of organizational staff

• Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal, and written/oral communication skills

• Flexible, innovative, and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment

Salary Ranges

Compensation: $60,000.00/Year - $70,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.