Business Analysis Senior Associate

offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

Being a member of the Enterprise Digital Solutions (EDS) Team, the Business Analyst will assist in translating the vision into a roadmap made up of squad deliverables to achieve the business strategy while enhancing value to the client. This is done through leading scope and the product backlog in collaboration with the squad, Product Manager, key stakeholders (internal and external to EDS), and clients / end-users (targeted personas).This role will support design thinking and process and decision modeling using compliant automation methodologies and tools. In addition, the Business Analysis Senior Associate will create process documentation to support process reimagination and deliver best in class client experience by incorporating customer journeys across our product portfolio.

Your Primary Responsibilities:

• Requirement Gathering & Analysis:
  • Collaborate with partners across operations and technology to elicit, analyze, and document business requirements
  • Facilitate workshops, interviews, and brainstorming sessions to understand business needs
  • Translate business needs into clear, concise user stories, acceptance criteria, and process flows
• Agile Product Development Support:
  • Act as a bridge between business and development teams, ensuring alignment on goals and priorities
  • Participate in daily stand-ups, sprint planning, reviews, and retrospectives
  • Continuously refine and prioritize the product backlog in collaboration with Product Owners and Scrum Masters
• Process Improvement & Optimization:
  • Analyze current operational workflows and identify opportunities for automation, efficiency, and scalability
  • Recommend and design technology-enabled solutions that align with strategic goals
  • Support change management efforts by documenting impacts and training needs
• Solution Design & Validation:
  • Work with testers and developers to ensure technical feasibility of proposed solutions
  • Assist in designing wireframes, prototypes, and mockups when needed
  • Support UAT (User Acceptance Testing) by defining test scenarios, validating outcomes against requirements and ensuring users complete validation on time
• Stakeholder Communication & Reporting:

  • Provide regular updates to stakeholders on progress, risks, and issues

  • Build and maintain dashboards, reports, and documentation to support transparency and decision-making

  • Ensure traceability of requirements from inception through delivery

  • Accountable for successful delivery of requirements in production

NOTE: The Primary Responsibilities of this role are not limited to the details above

Qualifications:

• Minimum 7 years of related experience

• Bachelor's degree (preferred) or equivalent experience

Talents Needed for Success:

• 7+ years of experience in business analysis, preferably in operations and technology domains

• Hands on experience related to Agile methodologies (Scrum, Kanban) is a must have for this role

• Proficiency in JIRA, Visio, Power point and Excel is a critical requirement for this role

• Excellent communication, facilitation, and stakeholder management skills. Ability to create crisp presentations, status decks for the body of work being supported

We offer top class training and development for you to be an asset in our organization!

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.