Business Systems Analyst - Infrastructure experience

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive

• Comprehensive health and life insurance and well-being benefits, based on location

• Pension / Retirement benefits

• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Business Analyst role will be functioning in an infrastructure delivery squad which bridges traditional Enterprise Infrastructure (EI) teams and Application Development (AD) teams. The role will work closely with Product Owner and multi-functional squads to deliver infrastructure as per business requirements and timelines.

• Serves as the liaison technology and business partners due to their deep understanding of user needs and system functionality

• Results-focused, team-oriented professional with good work ethic and an ownership demeanor

• Ability to thrive in a dynamic, multi-layered environment where exploration and stretch goals are encouraged

• Solid presentation, technical and non-technical communication skills, both verbal and written

• Organized, with a project management demeanor and the ability to effectively prioritize

• Ability to work well with multi-functional teams across multiple locations

• Contributes to enhancing and improving the way we work and deliver infrastructure

• Coordinates infrastructure project delivery and ensures execution by documented and agreed upon result dates

Your Primary Responsibilities:

• Engage in squad Scrum ceremonies - Daily Standup, Sprint Retrospective, etc.

• Transform business requirements into an actionable backlog in Jira

• Work with the squad to manage and grooming the backlog

• Manage quality for Jira backlog to ensure deliverable tasks are being updated in a timely manner

• Ensure all tasks request(s) are submitted for tracking and are on the squad Jira board

• Establish execution timelines and ensure delivery against established target

• Ensure vital request(s) are submitted to supervise progress

• Identify external dependencies

• Raise potential conflicts to the Product Owner

• Guide customers on processes for infrastructure provisioning

• Provides customer Ad hoc support / issue

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Bachelor's degree with relevant experience

• 5+ years of IT experience

Talents Needed for Success:

• Outstanding prioritization, process, and project management skills

• Experience with Agile techniques and tools (e.g., Scrum, Kanban, Jira etc.)

• Solid grasp of software development process management using Agile methodology

• Knowledge and experience in the following technologies:

• ServiceNow

• Advanced expertise in Microsoft Suite products (Excel, PowerPoint, Office)

• Jira

• Power BI

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.