Client Learning Designer

nsistency in the business digitization strategy, processes and end-to-end best practices.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive

• Comprehensive health and life insurance and well-being benefits, based on location

• Pension / Retirement benefits

• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

As a member of the Enterprise Client Operations team, the Learning Designer will develop and deliver engaging, high-impact learning solutions for our clients and internal teams. In this role, you will utilize your instructional design experience and curriculum development best practices to create innovative, role-based and results-driven training programs. As a subject matter expert (SME) in curriculum design and learning methodologies, you will develop scalable, personalized learning experiences that align with organizational goals and industry best practices enabling our clients to derive maximum value from their DTCC products.

Your Primary Responsibilities:

• Develop engaging, interactive, and results-driven training materials using instructional design models (e.g., ADDIE, SAM, etc)

• Oversee the creation of storyboards, scripts, simulations, assessments, and other learning content and ensure alignment with organizational goals and industry requirements

• Mentor other team members and content creators through the instructional design process

• Coordinate project timelines, set milestones, and ensure on-time delivery of high-quality learning solutions

• Collaborate with SMEs, trainers, business leaders and other stakeholders to gather requirements and validate content

• Implement learning analytics to track learner engagement, performance and knowledge retention

• Analyse data and gather learner and stakeholder feedback to assess effectiveness and recommend continuous improvements to refine and enhance the training content and learning experience

Qualifications:

• Minimum of 6 years of related experience

• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Bachelor's or Master's degree in Instructional Design, Curriculum Development, Educational Technology, or related field

• 3+ years of experience in curriculum design, instructional design, or learning development

• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia)

• Experience with Learning Management Systems (LMS) and content management platforms

• Familiarity with multimedia design tools is a plus

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.