Apprentice- Sales Operations

f customer orders in the system.

• Ensure accuracy in order details, including product specifications, pricing, and delivery schedules.
• Identify and resolve discrepancies in orders, such as incorrect pricing, product specifications, or delivery details etc.
• Generate and distribute daily redundant reports to relevant stakeholders like; BOD & EOD report, UCM Reports etc. Daily and weekly pending reports.
• Prepare and update Standard Operating Procedures (SOPs) for order management processes.
• Maintain a repository of reference documentation, ensuring easy access and organization.
• Assist SMEs & ATL in ad hoc data management tasks, such as data entry, cleaning, and validation.
• Assist SMEs & ATL in monthly log sheet collation for Performance dashboard, BSC and Individual score card.
• Support the team in digital 5S activities to maintain an organize data repository at share point and Teams.
• Actively work toward process hygiene like validating logs, databases, reference documents etc. through periodic validations.

Qualifications:

• Bachelor's degree in any discipline.

Skills:

• Attention to detail and ability to manage multiple tasks simultaneously.
• Prior experience in data entry or any back office related job is preferred but not necessary.
• Proficiency in MS Office suite.
• Keyboard skills required - Minimum speed 35 WPM.
  Attributes:
• Enthusiastic about learning and meeting organizational standards.
• Positive attitude and a team player.
• Ability to work in a fast-paced environment and adapt to changing priorities.