#51790Pune
to customer & supplier enquiries on requested informatiom.
• Timely and Efficient handling of all requests received in Mailbox, Ensure all the requests are processed, tracked and maintained within given timeline.
• Reach out to senior leadership team to provide regular updates.
• Reach out to Customers for any additional information required to process their requests.
• Identify methods to streamline the process.
• Creating Monthly Dashboard Reports to measure self/ team performance.
• Creating presentations, Help Sheets and Process Documents.
• Reach out to Customers to collect Relevant information on Conflict Minerals & responsible sourcing requirements
• Should be able to solicit information from the Business owners & sales team related to customers.A15
• Ensure efficient tracking and maintenance of the information received from each Supplier.
• Use external tools like Resilinc to mitigate the risk alerts
• Familiarity with process improvement methodologies and project management skills and applications
• Well versed with MS office tools including MS Excel, Powerpoint & Access
• Knowledge of New technologies & Tools like Power BI
• Good communications and customer care skills when interacting with both internal and/or external customers
• Strong Working Knowledge ERP System
• Escalation Management
• Flexible attitude to work with the willingness to learn new skills when required"
Qualifications:
Any Graduate / PG
4-5 years of relevant experience related to Compliance function of supply chain management , Data Analysis , Supplier & Customer relation management
Skills:
Supplier Risk mitigation, Due diligence, Knowledge on Compliance regulations like Conflict Minerals , Code Of Conduct
MS Office, MS PowerApps, Power BI, US Forced Labor Law & Regulations, Dodd Frank Law , Conflict Minerals
Basic Power BI , Basic Power Automate, Data Analysis
Presentation Skills,Problem Solving & Decision Making,Drives Result,Effective Collaboration,Accountability,Time / Priority Management
Learning Agility,
Analytical Mindset