Customer Service Representative

proposals/quotations

• Co-ordinating joint improvement projects and develop new business opportunities

• Maintaining knowledge and training others to navigate and manage customer websites

• Utilizing the customer complaint process for all significant customer concerns and follow up for resolution

• Liaising with planning/supply chain teams to ensure optimum use of material/capacity resources

• Capturing all customer performance metrics, optimizing customer perception, and developing a support plan to meet expectations

• Project management

• Managing customer plant visit

Qualifications:

• Previous experience working in a customer facing role

• Experience working in engineering environment especially highly regulated sectors such as aerospace would be a plus but is not required

Skills:

• Excellent interpersonal skills

• Continuous Improvement and Problem Solving mindset

• Good judgment, logic, resourcefulness and creativity

• Computer literate

What we offer:

• Competitive compensation and benefits package

• Permanent contract in a fast-growing global company

• Challenging projects in dynamic collaborative team

• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.

• We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There's room here for everyone because we believe that every person matters.

• We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.