Demand Support Representative (Polish Speaker)

Eaton

3.9

(38)

Budapest, Hungary

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 74% say women are treated fairly and equally to men
  • 79% would recommend this company to other women
  • 71% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #42874Budapest

    Position summary

    on of them as well as marketing leads generated from various marketing sources (web; events, digital marketing activities, automated lead scoring programs) for Eaton sales and/or Eaton partners. DSR triages all suspected leads, profiles them using desk research technics, qualifies through proactive telemarketing activities, prioritizes leads, and delivers qualified leads to Eaton own sales teams or channel partners with a consolidated value-add overview of the insights obtained through the research. DSR works closely with sales and field marketing teams to ensure smooth handoffs of leads, continuous improvement of lead quality and further development of profiling and qualification approaches.

    Daily qualification of leads acquired by conducting desk research using multiple internal and external sources and proactive telemarketing activities:

    • LiveChat management,

    • Routing of leads and technical inquires to responsible functions and/or partners,

    • Providing Eaton marketing materials and product documentation to leads upon request,

    • Ensuring timely management of leads by sales colleagues and channel partners through proactive reminders and proper follow-up cadence,

    • Providing regular feedbacks on the lead quality to campaign managers/marketing communication people and sales teams

    • Helping marketing to adjust lead scoring models in marketing automation system to increase quality of automatically qualified leads,

    • Track lead management results and report to the business.

    Qualifications:

    • Bachelor's degree in marketing/communication/business/technical school,

    • 1-3 Years,

    Skills:

    • MS Office, Salesforce CRM, SAP, Electrical product knowledge is an advantage

    • Native speaker of one of the following languages: Polish/German/English/French/Spanish

    • Fluent/Intermediate level of English to be able to communicate with colleagues, Strong communication skills,

    • Curiosity towards customers, as well as electro-technical business,

    • Objection handling,

    • Ability to raise questions and maintain discussions in a natural way,

    • Ability to listen and record insights,

    • Good research skills,

    • Strong presentation skills,

    • Strong written communication skills,

    • Strong time management skills,

    • Ability to multi-task,

    • Digital literacy,

    • Good learning skills

    #LI-AO1

    What we can offer to you:

    Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)

    Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing

    Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance

    Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching

    Dog-Friendly: Bring your furry friend to work in our dog-friendly office

    Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience

    Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed

    Social Responsibility: Join a socially responsible organization committed to making a positive impact

    Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions

    We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 74% say women are treated fairly and equally to men
  • 79% would recommend this company to other women
  • 71% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages