Global Change Management & Communication Leader

Eaton

3.9

(36)

Pune, India

Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages
  • #25240Pune

    Position summary

    adership role supporting global organizational change management and communications for GFSS operations.
    "

    • Leads organization change management and communication strategy and direction for GFSS operations.
    • Determines and implements an over arching marketing and communication strategy for GFSS operations using a variety of communication channels.
    • Drives effective change management initiatives through building positive perception of the new capabilities and changes future state will bring and by determining a strategy to manage resisters to the changes.
    • Determines an over arching employee communication strategy for GFSS operations and aligns with all GFSS leaders on the implementation of the strategy.
    • Sets direction for a variety of communication methods and defines a change management communication strategy for customers by partnering with the global communication organization.
      -Partners with process leaders across the globe to support GFSS customer experience strategy and ensure GFSS customers have a positive customer experience.
    • Monitoring and measuring key performance indicators (KPIs) related to customer and employee satisfaction, providing regular reports and insights to senior Leadership and Global stakeholders
    • Ensures integrity, accuracy, timeliness, and conformity of information reported to internal and external audiences from our various communication tools.
    • Leads ad hoc projects as required."

    Qualifications:

    Bachelors degree in Communications, Organization Change Management, Accounting, Finance, Information Technology, Psychology or Human Resources; MBA preferred.
    "• 10+ years of experience working within or across finance, IT and HR functions

    • 5+ years change management, communications & marketing experience
      • 5+ years of experience working in a global shared services environment.

    Skills:

    • Customer service experience
      +Change management certified professional preferred.

    "
    "• Strong change management and communications knowledge
    • Knowledge of Information Technologies tools such as SAP, Oracle,CRM tools, Imaging, Encore, web applications etc.
    • Demonstrated awareness of industry trends in Shared Services environment.
    • Demonstrated awareness of finance and accounting in a manufacturing environment.

    • Knowledge of financial policies and procedures"
      "• Ability to influence without authority.
      • Good communication skills
      • Good understanding of human behavior and reactions.
      • Work history of progressively more responsible management experience
      • Strong leadership skills, with the ability to work collaboratively with all levels within the organization and across global cultures.
      • Requires strong analytical, problem solving, and action-driven competencies
      • Demonstrated, polished customer service skills is a requirement
    • Strong change agent "

    Why you should apply for a job to Eaton:

  • 4.2/5 in supportive management
  • 72% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 73% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work options to help balance work/life demands
  • Strong community involvement with a donation matching program
  • Competitive compensation packages