#19122Nottingham
r base responsible for the portfolio of products at all levels of the market.
You will work closely with manufacturing and technical personnel as well as the main customer service function, and will be involved in direct interaction with customers, handling queries and attending to customer specific needs. It's a fantastic opportunity for an ambitious individual to join a world class Engineering company.
Responsibilities:
To accurately and efficiently evaluate customer specifications, in order to create quotations for the portfolio of products. Ensure technical compatibility, commercial viability and regulatory conformance
To technically evaluate incoming customer purchase orders, ensuring the product matches the customer requirement, and conforms to regulatory certification directives
Responsible for technical account management
Management of large orders and key contacts, ensuring all aspects of the project are controlled to maximize customer satisfaction.
Develop relationships with strategic accounts and contractors
Communicate effectively both verbally and by email with internal and external contacts
Be proactive in the identification and full investigation of customer complaints
To develop a working technical knowledge of the product portfolio and certification
Liaison and coordination with internal departments and other entities to ensure accurate technical information is delivered to the customer Participate or lead continuous
Qualifications:
Previous experience in a similar role f.ex Customer Support, Quotations, Technical Support etc.
Able to work independently and as a part of a team
Skills:
Great communication skills
Excellent team working skills
High level of customer service skills
What we offer to you:
Competitive compensation and benefits package
Challenging projects in dynamic collaborative team
Flexible working solutions
We make your aspirations matter - Eaton encourages internal promotion, whenever possible
We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen
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