#63388Schrems
Austria
This role is responsible for ensuring high product quality through the development and management of robust internal quality processes and documentation. It involves carrying out process-related checks in accordance with defined guidelines, contributing to various quality and improvement projects, and acting as a strong advocate for customer interests within the organisation.
Drive external customer complaint management, including root cause analysis and corrective actions using structured problem-solving tools (8D, A3).
Ensure product and process quality by developing, managing, and enforcing internal quality processes and documentation, including authority to intervene in production when required.
Support new product introductions from a quality perspective in line with APQP, change management, Pro-Launch, and EQMS requirements.
Perform and oversee process-related tests, inspections, audits, and ongoing process monitoring.
Coordinate supplier quality topics, including supplier complaints and incoming goods inspections.
Decide on part usability and conformity and assess potential shipment impacts within the supply chain.
Drive continuous improvement initiatives and support Six Sigma projects.
Monitor and ensure compliance with customer requirements, quality standards, and the PMCC integrated management system, driving quality metrics towards world-class benchmarks.
Maintain and further develop the ISO 9001 management system and support additional certifications (ISO 14001, ISO 45001, ISO 50001, ISO 22301).
Act as the internal quality representative for customer interests, translating requirements into processes and delivering related training in cooperation with relevant departments.
We would like you to bring:
Technical background (preferably Electrical Engineering or related) with hands-on industry experience
Several years of experience in Quality Assurance within a manufacturing environment
Strong understanding of Quality Management, including ISO 9001, APQP, problem-solving and core quality tools (e.g. FMEA, SPC, MSA)
Project-oriented mindset with the ability to work structured, collaboratively, and across functions
Clear communicator who can explain complex technical topics and represent quality requirements with confidence
Basic knowledge of additional management systems (ISO 14001, ISO 45001, ISO 50001) and Six Sigma is a plus
High level of engagement, resilience, integrity, and openness to continuous improvement
Fluent English required; German is an advantage
What we offer:
A performance-oriented and attractive remuneration, depending on education, qualifications, and professional experience, of approximately EUR 60,000 gross per year, paid in 14 monthly instalments (overpayment above this amount is possible depending on qualifications and experience)
Flexible working solutions
Excellent working environment - safety and ethics are important for us
Culture & Values - we are more than the products we invent and produce - the way we do business is just as important. At Eaton, our values and culture define who we are - both individually and as an organization - and direct our activities every day
Learning & Development - we invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities, made available through Eaton University
At EATON we are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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