Senior Architect- Salesforce service cloud

ll roadmap for the Service Capabilies in partnership with the Service Capability Owner.

• Lead and participate in the planning, definition, development, and high-level design of complex product solutions and architectural alternatives

• Enable a continuous delivery pipeline through proper design guidelines

• Define and communicate system interfaces, data structures, data storage, integrations, cybersecurity considerations, test automation concepts, and deployment approaches

• Establish and communicate critical nonfunctional requirements

• Consider the impact economic boundaries have on design decisions and operate accordingly

• Participate in solution planning, incremental planning, product demos, and inspect and adapt events

• Plan and develop the architectural runway for a product that supports desired business outcomes

• Provide technical oversight and encourage security, quality, and automation

• Effectively negotiate with the business to ensure nonfunctional work (e.g. patching, platform upgrade etc.) is properly prioritized and worked on to reduce the accumulation of technical debt over time.

Qualifications:

• Bachelor's degree from an accredited institution

• 12+ years of experience in the software industry with a proven track record of shipping high quality products. 8+ years experience with the Salesforce Platform, significant time focused on Service Cloud. Experience with Manufacturing Cloud and Field Service Lightning a plus.

• Extensive experience utilizing best practices in software engineering

Skills:

• Expert level understanding of Salesforce, Salesforce specific programming languages (Lightning Web Components and Apex), and their associated development platforms
• Extensive experience developing enterprise grade, highly scalable, highly performant applications and/or distributed systems
• Expert level understanding of software design principles, design patterns, algorithms, data structures, multithreading, SaaS Design concepts
• Expert level understanding of DevSecOps, CI, and CD principles from code check-in through to deployment
• Extensive experience with modern software development principles including code management, test automation, APIs, microservices, and cloud services.
• Solid understanding and proven usage of cybersecurity concepts such as encryption, hashing, certificates, PKIs, Threat Modeling, secure coding, and OWASP.
• Extensive experience working with Agile, Scrum, or Kanban
• Experience with multiple cloud service providers such as Azure, AWS, and GCP. Certification is a plus
• Experience in the Manufactruring Sector
• Extensive knowledge of SalesforceService Cloud (Experience with Manufacturing Cloud a plus)
• Advanced verbal and written communication skills including the ability to explain and present technical concepts to all levels of the organization
• Comfortable working directly with both technical and non-technical audiences
• Good judgment, time management, and decision-making skills
• Ability to work colaboratively on a technical team
• Patience and empathy when working with and coaching developers and testers
• Extensive experience working with diverse, global cultures, organizations and teams