Team Leader, Service Projects

vice operations and sales to meet our growth and profitability targets and other business KPI's by developing our service tools, processes and offering

• Collaborates with Nordic service organization and EMEA PMO team

• Collaborates with country sales team and EMEA sales team to assure customer satisfaction

Supervisor Role:

• Acts ethically and according to Eaton Values & Philosophy following the company rules and policies (such as EBS) i.e. leading by example and ensuring that the team is following these rules

• Ensures business strategy implementation and goal achievement in their own area of responsibility

• Manages team performance including goal setting, evaluation and rewarding

• Sets up measurable SMART KPI's for the service team and monitors performance on a continual basis. Assure development plan for the team including all necessary training program and coaching

• Ensures adequate resources and organizes work and responsibilities (including maintaining job descriptions)

• Manages competence and performance development of the direct reports

• Develops actively their own work, skills and competencies

• Takes full responsibility for occupational health and safety in the team ensuring safety rules, policies and regulations are followed at all times

• Ensures wellbeing and motivation of the team (providing continuous feedback, solving problems, managing change etc.)

• Participates frequent project and core team meetings

• Regularly produce reports of the service performance for the managements needs

Qualifications:

• Strong electrical background, suitable education BSc, electrical engineering

Skills:

• Fluent language skills in Finnish and English

• Experience of executing delivery projects and field service & commissioning work

• Project Management

• Team Leadership

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