#57028Pondicherry
ntent, including backlog management, its prioritization, escalations, translation coordination, quality assurance, and go-live execution. 2. Ensure all content meets UX and AEM authoring standards and is aligned with brand and compliance guidelines. 3. Collaborate with stakeholders across global marketing, IT, and translation teams to ensure timely and accurate content delivery. 4. Understanding of the MDM process and collaborate closely with the team to manage SKU data and integration of SKU and product family pages. 5. Monitor publishing SLAs and KPIs, proactively identifying and resolving bottlenecks or quality issues. 6. Maintain publishing documentation, including SOPs, process maps, and training materials. 7. Support the onboarding and mentoring of new publishers and super users; contribute to continuous training programs. 8. Participate in operational reviews, gemba walks, and business reviews to drive transparency and performance improvements 9. Use tools like Power BI, Percolate, Workfront and AEM to track publishing health, manage workflows, and report on performance. 10. Optimize team workload and resource distribution to maximize efficiency. Support budgeting efforts by aligning production needs with available resources. 11. Lead and drive Root Cause Analysis (RCA) 12. Lead and mentor a team, ensuring alignment with organizational goals and performance reviews, and career development planning.
Qualifications:
Minimum Graduate/post-graduate.
5+ years of experience in digital content publishing, preferably in a multinational or shared services environment.
Skills:
Lead and mentor a team, ensuring alignment with organizational goals and performance reviews, and career development planning
Skilled in managing projects, publishing workflows, task prioritization, and cross-functional collaboration using tools like Jira, Workfront, or equivalent.
Hands-on experience with Adobe Experience Manager (AEM) or similar CMS platforms.
Experience in applying Continuous Improvement methodology (A3, gemba, VSM, PDCA, RCA, etc.) in office environment
Understanding of Scrum/agile methodology
Strong understanding of web standards, UX principles, and SEO best practices.
Excellent organizational and communication skills; ability to manage multiple priorities and stakeholders.
Experience with translation workflows and tools (e.g., GlobalLink, Workfront)
Analytical mindset with the ability to interpret data and drive process improvements.
Fluent in English.
Proficient knowledge of Content Management tool (AEM)
Basic understanding of HTML5, CSS3,
Familiarity with responsive design principles
Well versed with Project & Workflow Management.
Quality Assurance & Testing