Technical Support Engineer

Eaton

3.9

(38)

Santiago de Querétaro, Mexico

Why you should apply for a job to Eaton:

4.2/5 in supportive management

74% say women are treated fairly and equally to men

79% would recommend this company to other women

71% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Flexible work options to help balance work/life demands

Strong community involvement with a donation matching program

Competitive compensation packages

#63776Queretaro

Position summary

Engineering degree (Electrical, mechatronic, industrial, power management or related)
Minimum 3 years of customer interaction experience on a remote support role (Electrical components such as charging solutions, UPS systems, digital signage solutions, network switches, and cooling solutions)
Fully Billingual (English/Spanish)
Experience in call handling (Desirable)

Skills:

Soft skills

Desirable software experience:Salesforce
Strong communication skills.
Drive for results
Makes Decisions & Solves Problems
Promotes and Champions Change
Business Acumen

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.