Facilities Operations Specialist

EBSCO Information Services

4.3

(3)

Hopkinton, NH

Why you should apply for a job to EBSCO Information Services:

  • 4.3/5 in overall job satisfaction
  • 4/5 in supportive management
  • 67% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Strong Work-Life Balance: Our hybrid work model and family-friendly culture allow women to balance their professional and personal lives.
  • Stable Company: EIS is a thriving industry leader in business since 1987.
  • #2025-1887

    Position summary

    e thinker and problem solver responsible for providing and maintaining a safe world-class facility inside and out. Oversee facilities operational processes, including maintenance and cleaning functions as well as customer and departmental support. Propose and implement process and health and safety improvements, ensuring efficient and effective operations that comply with all state and federal laws, standards, guidelines, and protocols.

    This is an on-site role at our campus in Contoocook, NH.

    What You'll Do

    • Deliver a safe, clean, secure, and organized facility, ensuring equipment is maintained, grounds are well kept, and operational throughout the year

    • Identify and resolve maintenance, cleaning, safety, and security issues

    • Respond to and address all customer requests in a courteous and timely manner

    • Manage the inventory and purchase process of facility items, including cleaning and kitchenette supplies

    • Maintain open communication with representatives of commonly used vendors and contractors scheduling and overseeing their services as needed, ensuring service level agreements are being met

    • Identify areas of continuous improvement, update existing, and create new processes, including storage optimization

    • Implement safety remediations reported by the Safety Committee auditors and oneself, ensuring alignment with OSHA standards and other governing guidelines are followed

    • Maintain a secure site by managing the building security systems

    • Act as the primary emergency contact, maintaining 24/7 availability, coordinating the resolution of emergency issues quickly and effectively

    • Support Facilities Leadership with onsite projects

    Your Team

    You'll be welcomed as a member of the GOBI Facilities team, a close-knit group of 3 people, as well as part of the broader Facilities Operations and Finance team. Our team is made up of individuals with diverse skill sets who thrive on collaboration, using data-driven insights to make decisions, tackle challenges, and turn them into successes.

    While we pride ourselves on being professional, humble, and lighthearted, we take our work seriously, fostering a supportive environment focused on excellence in customer service and continuous improvement.

    About You

    • 7+ years of experience in facility maintenance and operations

    • Working knowledge of Microsoft 365 (Outlook, Word, Excel, PowerPoint, etc.)

    • Ability to email, text, and effectively use applications via company-issued smartphone

    • Must have a valid driver's license and be able to drive company vehicles

    • Ability to work independently with minimal supervision

    • Understanding and experience with OSHA guidelines and requirements

    What sets you apart:

    • Ability to operate a powered industrial truck and hydraulic lift

    • OSHA-30 Hour General Construction Certification

    Physical Requirements

    • Ability to stand for long periods of time and lift and carry 50 pounds

    • Ability to bend, stretch, crawl, work in tight spaces, climb ladders, and work from heights

    Pay Range

    USD $25.69 - USD $36.69 /Hr.

    The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.

    EBSCO provides a generous benefits program including:

    -Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
    -Retirement Savings Plan
    -Paid Parental Leave
    -Holidays and Paid Time Off (PTO)
    -Mentoring program
    And much more! Check it out here: https://https://www.ebsco.com/about/benefits

    We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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    Why you should apply for a job to EBSCO Information Services:

  • 4.3/5 in overall job satisfaction
  • 4/5 in supportive management
  • 67% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Strong Work-Life Balance: Our hybrid work model and family-friendly culture allow women to balance their professional and personal lives.
  • Stable Company: EIS is a thriving industry leader in business since 1987.