Associate Client Partner

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About the role and what you'll be doing:

Reporting to the Director of the Client Partner Group, you will be responsible for managing the relationship between Ensono and a defined portfolio of accounts, ensuring that we delight our clients, support their business objectives whilst continuing to create profitable revenue for our company.

• Lead the Ensono relationship for a portfolio of ~20 EU based Ensono clients.

• Within each of these clients, manage the revenue, identify ways to grow and retain it.

• This will be done by identifying new net opportunities (bookings) and uncovering ways to save and delay revenue churn, developed from a plan you create to manage your territory.

• Identify business challenges in your client base that we can address through the successful implementation of our infrastructure and services portfolio.

• Leverage our expertise to improve the relationships between Ensono and our clients by leading and coordinating teams such as service delivery, operations, consulting and alliances when engaging in your accounts.

• Become a subject matter expert on all aspects of our portfolio and build plans to ensure your client base are aware of the benefits of engaging with Ensono in these critical areas.

• Become a trusted advisor to your clients by understanding their business needs and demonstrating how you believe Ensono can help deliver positive outcomes.

• Proactively and predictably forecast the business impact of the initiatives you are driving within our client base via accurate salesforce reporting and by effective internal communication.

• Create and lead the execution of detailed client plans that drive increased client satisfaction, increased revenue and healthy long-term commercial relationships.

• Success will be measured in terms of bookings, renewals, churn and CSAT feedback.

Ideal candidate

• Looking for a challenge in a fast moving and growing area of our EU business

• You will have some account management experience dealing with technology and services adjacent or within Ensono's sector.

• Enthusiastic about developing client experience, taking responsibility for important client relationships, and investing in your own learning and development to become a senior client partner in the future.

• Can demonstrate a good level of understanding of Ensono capabilities and how to position these into existing accounts.

• Experience of engaging clients and demonstrable evidence of having delivered positive client outcomes.

• Motivated to build the relevant experience to enable you to have a long successful career in professional technology sales.

• A team player, who works well across internal teams to drive results, and who knows how to collaborate effectively cross-functionally

• Are truly passionate about technology and how it enables our clients to achieve their goals.

• This role is hybrid with 1 to 2 days a week in our London office.

Our benefits include:

• The ability to work from a range of flexible locations

• Prestigous sales and broader team recognition with Annual Presidents Club

• Starting with 27 days annual leave (plus bank holidays) - accruing to 30

• 1/2 day leave on your birthday

• Sabbatical options at 5 & 10 years service

• 5 days study leave

• Generous company pension

• Private healthcare for you and your family

• Payroll giving

• Enhanced paternity and maternity leave

• Equity appreciation program incentive plan

• Life and income protection

• Additional perks such as discounted gym memberships, cycle scheme, EAP and more!

If this all sounds great, we'd love to hear from you!

JR011445