#JR010069
d leverage company-wide resources to address client satisfaction, growth, renewal, risk, or opportunity. This role is responsible for developing meaningful client relationships that will enable growth and clients for life. This role is responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is an individual contributor role with no direct reports, the Client Engagement Executive is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to grow existing Ensono client accounts.
In this role, you will:
Be the Client's main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing current service portfolio with the client by owning executive relationship map & expansion of key technical and business relationships:
Enabling and selling new services sales across the client's IT landscape:
Bring the right Ensono relationships to the client on a regular basis:
Be Accountable to bring the right technical and sales specialist roles to new service opportunities:
Maintain client relationship map including key competitors and their client sponsors.
Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and CSAT to key stakeholders:
Actively influence the SDM team and other Ensono resources to address operational and commercial challenges, and ensure they are communicating resolution status to client. Service Delivery Leads are fully accountable and responsible for deployment, service quality and proactive recommendations.
We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
Required Qualifications
Bachelor's degree from a four-year college or university or equivalent work experience
10-15 years of sales experience
Demonstrable experience in enterprise-scale solution selling.
Understanding of the managed services marketplace - key players, competitive strengths, and weaknesses, etc.
Experience working in a matrixed sales environment
Experience in managed services and consultancy sales preferred.
Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.
Preferred Qualifications
Independent and self-directed
Resourceful and confident under pressure
Presentation & communication skills
Strong management and business skills
Strong empathy, self-awareness, and interpersonal skills
Curious and driven to deeply understand clients' business and objectives and make appropriate recommendations.
Able to challenge the status quo.
Why Ensono?
Ensono is a place we unleash Associates to Do Great Things - for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.
Unlimited Paid Days Off
Two health plan options through Blue Cross Blue Shield
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Depending on location, ability to take advantage of fitness centers
Wellness program
Flexible work schedule
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].
JR010069