Data Center Operations Analyst - Mainframe Operations

shed as Product SME and/or established as specialist
sees the whole picture and adjusts work accordingly
Provide training to lower level associates.
Work with tech support, automation and client for more complex scheduling.
Provide input and assist for application and environment upgrades/changes.
Scheduling software support,
Internal / external reporting

SUPERVISORY RESPONSIBILITIES
This position does not have direct reports but may mentor less experienced associates in the role.

RECRUITING INFORMATION
Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings.

QUALIFICATIONS
Required
Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
HS grad/equivalent at least 6+ years experience in IT and with a Job Scheduler.
Microsoft (Outlook, Word, Excel)
Strong written / verbal Communication skills
Designing skills
Analytical and Critical thinking skills
Client facing
Job Scheduler product knowledge
Mainframe (TSO, SDSF, TMS, QuickRef)
JCL (read & code)
SharePoint
Server scripts (read)
Server scripts (code)
Midrange server knowledge

Preferred
FTP knowledge
EasyTrieve knowledge
SAS knowledge
File Aid knowledge
Microsoft (Visio)
Smart automation skills
ITIL foundation

Travel %
TBD by field - Needed to create job code and for Department of Labor

Any reference to years of experience should be disregarded in the UK

JR011842