Director Service Delivery, Network

her it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you're continuously innovating - doing more with less while remaining secure. And that's just the beginning.

About Role:

The primary responsibilities of the Director of Network & Security Services include providing ownership and direction related to the development, deployment, and management of data security and network solutions. This role serves as a leader and mentor to the Network and Security Teams, as well as an advisor to the Security Threat, Risk and Management areas.

Security Responsibilities:

• Manage the development and communication of policies, procedures, and guidelines, necessary to implement appropriate processes for access control, monitoring, vulnerability management, configuration management, etc

• Participate in the program for continuous assessment of information security practices with partners and vendors

• Lead efforts to meet customer security requirements and respond to customer assessments

• Collaborate with IT staff to develop appropriate technical controls, support processes, and documentation to meet requirements

• Provide security subject matter expertise for projects, both technical and business, including involvement in requirements development, process/system selection and design, and implementation and training

• Maintain knowledge of developments in the security industry, such as emerging technologies, industry standards, regulations, and threats

• Lead the Security Engineering Team and assure all SLAs are met or exceeded

Network Responsibilities:

• Ensure network operations' performance and reliability; implementing and evaluating departmental operations ensuring root-cause analysis, resolution of issues, and implementation of preventative measures in a timely manner

• Guide direction of DevOps tools that allow for troubleshooting to be distributed to engineering and support teams

• Define and effectively communicate policies, procedures, and standards for our production infrastructure

• Contribute and collaborate to further automate tasks for the deployment and inventory control of hardware and software

• Build and maintain our monitoring and support capabilities

• Provide technology vision, enable innovation, and understand and implement the technology trends that can create business value

What you will need:

• Prior experience in a Senior Network & Information Security Management role is required

• Extensive knowledge of network systems, network and data security, telecommunications and all associated hardware, software and associated protocols

• Extensive knowledge of threats, risk analysis and the development of security systems and protocols

• Applicable fields of network security and tools including CheckPoint, PIX, and PaloAlto

• Network and/or Security certifications

• Firewall policy management

• Firewall problem solving

• Security architecture and configuration

• Network traffic analysis and inspection required

• Systems administration and network administration

• Technical consulting

• Customer focus and a strong commitment to client satisfaction required

• Strong interest in technology and a desire to lead and own the Networking/Security field is required

• Excellent organizational and analytical skills

• Strong communication and presentation skills / ability to represent the Organization externally

• The ability to respond onsite in a 24/7/365 environment. Must be willing to work evening, overnight, and weekend and holiday hours as needed

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